{"id":81756,"date":"2025-10-27T19:48:35","date_gmt":"2025-10-27T16:48:35","guid":{"rendered":"https:\/\/gulftech-news.com\/en\/?p=81756"},"modified":"2025-10-27T19:48:40","modified_gmt":"2025-10-27T16:48:40","slug":"bmc-helix-to-showcase-how-agentic-ai-is-transforming-it-service-and-operations-at-riyadh-roadshow","status":"publish","type":"post","link":"https:\/\/gulftech-news.com\/en\/2025\/10\/27\/bmc-helix-to-showcase-how-agentic-ai-is-transforming-it-service-and-operations-at-riyadh-roadshow\/","title":{"rendered":"BMC Helix to Showcase How Agentic AI is Transforming IT Service and Operations at Riyadh Roadshow"},"content":{"rendered":"\n
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BMC Helix, a global leader in software solutions that help the world\u2019s most forward-thinking IT organizations turn AI into action, will host its Customer and Partner Roadshow at the InterContinental Riyadh on October 29, 2025. The event will spotlight how BMC Helix\u2019s latest AI-powered innovations\u2014including Generative AI and Agentic AI\u2014are transforming IT service and operations management across industries. Senior executives and subject matter experts from the company will share technology insights, product roadmaps, and customer success stories that demonstrate how AI is reshaping the IT landscape.
The BMC Helix Riyadh Roadshow will bring together industry leaders, IT professionals, and technology experts to explore the next frontier in enterprise AI and ServiceOps. Attendees will gain hands-on experience with the latest BMC Helix capabilities, including BMC HelixGPT and agentic AI-driven automation, learning how these innovations can help organizations unlock new levels of efficiency and innovation.
\u201cSaudi Arabia represents a rare convergence of scale, ambition, and urgency, a combination that perfectly aligns with BMC Helix\u2019s strengths in IT services and management. We are committed to supporting Saudi organizations on their AI transformation journey with scalable, flexible solutions designed to meet the needs of every business, across industries, sizes, and stages of digital maturity,\u201d said Salman Kazmi, Area Vice President, META- BMC Helix.
\u201cBMC Helix is focused on accelerating innovation, customer success, and the application of agentic AI in digital service and operations management for organizations globally. From giga projects to local enterprises, our Riyadh roadshow will highlight how BMC Helix\u2019s AI innovations contribute to Saudi Arabia\u2019s Vision 2030 and broader regional transformation,\u201d Kazmi added.
As a global leader in ServiceOps, BMC Helix delivers an innovative platform that unites AI-driven IT Service Management (ITSM) and AIOps capabilities. The Helix platform, which is amongst the first enterprise-ready solutions to integrate Generative AI, enhances service quality and operator experience through intelligent automation and predictive insights. With continued investment in research and development, strategic acquisitions, and a strong focus on customer success, BMC Helix enables organizations to realize greater value from existing IT investments while scaling AI adoption securely and effectively.
Through live innovation demos and real-world success stories at the roadshow, BMC Helix will demonstrate how organizations can leverage AI to drive productivity, enhance employee experience, and accelerate digital transformation. Attendees can also participate in interactive lab sessions, where they can experience the full potential of BMC Helix, BMC HelixGPT, and Agentic AI firsthand, exploring how these technologies simplify operations, reduce manual workloads, and improve user experience.<\/p>\n","protected":false},"excerpt":{"rendered":"

BMC Helix, a global leader in software solutions that help the world\u2019s most forward-thinking IT organizations turn AI into action, will host its Customer and Partner Roadshow at the InterContinental Riyadh on October 29, 2025. The event will spotlight how BMC Helix\u2019s latest AI-powered innovations\u2014including Generative AI and Agentic AI\u2014are transforming IT service and operations …<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[4106,946],"class_list":["post-81756","post","type-post","status-publish","format-standard","hentry","category-news","tag-bmc-helix","tag-technology-news"],"yoast_head":"\nBMC Helix to Showcase How Agentic AI is Transforming IT Service and Operations at Riyadh Roadshow - Gulf Tech News<\/title>\n<meta name=\"description\" content=\"BMC Helix to Showcase How Agentic AI is Transforming IT Service and Operations at Riyadh Roadshow\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gulftech-news.com\/en\/2025\/10\/27\/bmc-helix-to-showcase-how-agentic-ai-is-transforming-it-service-and-operations-at-riyadh-roadshow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BMC Helix to Showcase How Agentic AI is Transforming IT Service and Operations at Riyadh Roadshow - 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