{"id":80835,"date":"2025-10-05T12:32:36","date_gmt":"2025-10-05T09:32:36","guid":{"rendered":"https:\/\/gulftech-news.com\/en\/?p=80835"},"modified":"2025-10-05T12:32:37","modified_gmt":"2025-10-05T09:32:37","slug":"saudi-arabia-tops-region-in-cross%e2%80%91channel-shopping-visa-acceptance-solutions-pymnts-intelligence-study","status":"publish","type":"post","link":"https:\/\/gulftech-news.com\/en\/2025\/10\/05\/saudi-arabia-tops-region-in-cross%e2%80%91channel-shopping-visa-acceptance-solutions-pymnts-intelligence-study\/","title":{"rendered":"Saudi Arabia Tops Region in Cross\u2011Channel Shopping: Visa Acceptance Solutions \u2013 PYMNTS Intelligence Study"},"content":{"rendered":"\n

Saudi Arabia is emerging as one of the most dynamic and connected retail markets in the world, with the Kingdom\u2019s consumers leading in cross\u2011channel shopping, according to the 2025 Global Digital Shopping Index<\/a>, commissioned by Visa Acceptance Solutions and conducted by PYMNTS Intelligence.<\/p>\n\n\n\n

Drawing on insights from a survey of 2,191 consumers and 240 merchants in Saudi Arabia, the report examines how shoppers are blending physical and digital experiences, the rapid adoption of mobile\u2011enabled commerce, and the growing demand for secure and seamless checkout options. <\/p>\n\n\n\n

The findings offer Saudi retailers valuable guidance on how to meet evolving consumer expectations and support the Kingdom\u2019s Vision 2030 goals for an advanced digital economy.<\/p>\n\n\n\n

Key findings:<\/strong><\/h2>\n\n\n\n
    \n
  • 72%<\/strong>\u00a0of Saudi consumers say the availability of their preferred payment method influences their choice of merchant \u2013 well above global average (55%)<\/li>\n\n\n\n
  • 66%<\/strong>\u00a0used a mobile phone as part of their last retail purchase (global average: 48%)<\/li>\n\n\n\n
  • Nearly half (46.7%<\/strong>) store payment information with merchants (global average: 40.2%)<\/li>\n\n\n\n
  • 34%<\/strong>\u00a0of Saudi consumers are cross\u2011channel shoppers, blending online and in\u2011store purchasing journeys (global average: 27.5%)<\/li>\n\n\n\n
  • Almost 32%<\/strong>\u00a0of Saudi consumers using in\u2011store pickup say they always or often buy additional products during collection (global average: 43.4%)<\/li>\n<\/ul>\n\n\n\n

    \u201cSaudi Arabia\u2019s retail sector is undergoing a remarkable transformation, driven by a tech\u2011savvy population, strong digital infrastructure, and progressive regulations,\u201d said Ali Bailoun, Visa\u2019s Regional General Manager for Saudi Arabia, Bahrain, and Oman<\/strong>. \u201cWe are proud to work alongside the Kingdom\u2019s government partners, banks, and merchants to help deliver the secure, flexible payment experiences that consumers increasingly expect\u2014whether they choose to shop online, in store, or across both channels.\u201d<\/p>\n\n\n\n

    What this means for KSA businesses<\/strong><\/h2>\n\n\n\n

    To capture growth, Saudi retailers should ensure their checkout process is frictionless across all devices and channels, offer multiple secure payment methods, and maximize incentives like rewards and free delivery.  <\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Saudi Arabia is emerging as one of the most dynamic and connected retail markets in the world, with the Kingdom\u2019s consumers leading in cross\u2011channel shopping, according to the 2025 Global Digital Shopping Index, commissioned by Visa Acceptance Solutions and conducted by PYMNTS Intelligence. Drawing on insights from a survey of 2,191 consumers and 240 merchants …<\/p>\n","protected":false},"author":2,"featured_media":80836,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[3854,3853],"class_list":["post-80835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-pymnts-intelligence-study","tag-visa-acceptance-solutions"],"yoast_head":"\nSaudi Arabia Tops Region in Cross\u2011Channel Shopping: Visa Acceptance Solutions \u2013 PYMNTS Intelligence Study - Gulf Tech News<\/title>\n<meta name=\"description\" content=\"Saudi Arabia Tops Region in Cross\u2011Channel Shopping: Visa Acceptance Solutions \u2013 PYMNTS Intelligence Study\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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