{"id":76752,"date":"2025-05-14T11:57:11","date_gmt":"2025-05-14T08:57:11","guid":{"rendered":"https:\/\/gulftech-news.com\/en\/?p=76752"},"modified":"2025-05-14T11:57:12","modified_gmt":"2025-05-14T08:57:12","slug":"oracle-and-infobip-enhance-partnership-to-deliver-global-conversational-experiences","status":"publish","type":"post","link":"https:\/\/gulftech-news.com\/en\/2025\/05\/14\/oracle-and-infobip-enhance-partnership-to-deliver-global-conversational-experiences\/","title":{"rendered":"Oracle and Infobip Enhance Partnership to Deliver Global Conversational Experiences"},"content":{"rendered":"\n

Global cloud communications platform Infobip<\/a> today announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration enables Infobip and Oracle customers and partners to access Infobip’s omnichannel services through <\/strong>Oracle Integration<\/a>.<\/strong><\/p>\n\n\n\n

Customers increasingly expect omnichannel communications, but integrating and managing new channels can be time-consuming, requiring complex development, deployment, and organizational processes. <\/p>\n\n\n\n

Infobip\u2019s new Omnichannel Messaging Adapter for Oracle Integration addresses this challenge by <\/strong>enabling all types of businesses to work with and manage omnichannel messaging channels involving Oracle and third-party solutions, including WhatsApp and RCS. The solution deploys quickly, reducing time to market.<\/p>\n\n\n\n

In addition, Infobip has provided a prebuilt use case \u2013 or Accelerator \u2013 for Oracle\u2019s contact center solution, Oracle B2C Service. This Accelerator is a flexible solution that allows consumers to connect with a company’s support team via SMS and WhatsApp, delivering a streamlined two-way communication experience. Both the Omnichannel Messaging Adapter and Accelerator offer low or no-code solutions, benefiting Oracle\u2019s customers and partners.<\/p>\n\n\n\n

Oracle Integration provides secure, highly scalable connectivity regardless of the applications an organization is connecting with or where the applications reside.<\/p>\n\n\n\n

\u201cOur new collaboration with Infobip will help enterprises simplify connectivity and provide integration between the Infobip messaging platform and any applications using our unified integration platform as a service, Oracle Integration,\u201d<\/em> said Deepak Arora, Vice President, Product Management, Oracle<\/strong>. \u201cThis partnership builds on our vision of fueling AI innovation for more businesses by integrating any apps, data, and services anywhere.\u201d<\/em><\/p>\n\n\n\n

\u201cThe Omnichannel Messaging Adapter for Oracle Integration enables Infobip and Oracle customers to tailor our omnichannel solutions to their specific needs using the same platform with just a few clicks,\u201d<\/em> said Veselin Vukovi\u0107, Chief Alliances Officer, Infobip<\/strong>, \u201cThe solution is flexible and works for a broad range of sectors and industries.\u201d<\/em><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Global cloud communications platform Infobip today announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration enables Infobip and Oracle customers and partners to access Infobip’s omnichannel services through Oracle Integration. Customers increasingly expect omnichannel communications, but integrating and managing new channels can be …<\/p>\n","protected":false},"author":2,"featured_media":76753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[1153,2398,2399],"class_list":["post-76752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-infobip","tag-oracle-2","tag-oracle-integration"],"yoast_head":"\nOracle and Infobip Enhance Partnership to Deliver Global Conversational Experiences - Gulf Tech News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gulftech-news.com\/en\/2025\/05\/14\/oracle-and-infobip-enhance-partnership-to-deliver-global-conversational-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Oracle and Infobip Enhance Partnership to Deliver Global Conversational Experiences - Gulf Tech News\" \/>\n<meta property=\"og:description\" content=\"Global cloud communications platform Infobip today announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. 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