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Experience at the edge: Redefining CX for Saudi Arabia’s Vision 2030
In 2016, Saudi Arabia launched Vision 2030, a sweeping national agenda to future-proof its economy, reduce reliance on oil and…
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New report by Sprinklr and CX Network highlights ways to drive contact center efficiency in the Middle East in the age of AI
The report shows that trends influencing the role of CX practitioners include AI-powered technologies for operations, followed by automation, data…
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