Built around customer needs, the redesign will simplify global connectivity for millions of travelers
Airalo, the world’s largest eSIM platform, today announced the launch of its enhanced App experience. The brand’s new look and feel features significant user experience improvements focused on making connectivity more intuitive for its over 20 million customers globally. The update is now available for all customers on both iOS and Android.
The improved Airalo interface features a fresh, clean look and several performance improvements to make every interaction with the platform more intuitive and user-friendly.
The refreshed app introduces smart new tools, including an automatic compatibility alert that instantly shows whether a device supports eSIMs, and a pioneering tool to check if their eSIM is connected from within the app. In addition to new features, the app also includes a number of enhancements for a smoother in-app experience and a refined shopping experience.
Among the standout improvements are: a simplified eSIM installation process featuring dynamic, step-by-step instructions that adapt to each user’s journey. The innovative “Check Your Connection” feature enables users to easily see whether their device is correctly connected to the network, with just a tap users will see a green or orange alert depending on whether they are connected via data, or wifi.
The new interface includes a redesigned shopping experience which offers side-by-side package comparisons, an automatic device compatibility notification alert and access to an expanded range of eSIM plans. The expanded range of eSIMs includes a broader selection of unlimited data options, which provide travelers with even greater choice and flexibility.
“At Airalo, our focus has always been on building high-quality products that make staying connected simple and intuitive for travelers everywhere. With more than 20 million users worldwide, it was time to modernize our app and set the foundation for the next generation of experiences.
This update is just the beginning – a step toward creating seamless, user-friendly products that meet the needs of today’s travelers and anticipate the opportunities of tomorrow,” said Ahmet Bahadir Ozdemir, CEO and founder of Airalo.
“Our philosophy has always been to provide diverse connectivity options for every traveler’s needs. With this update, we’re expanding that choice while simultaneously reducing friction; more packages, more features, but with a cleaner, more streamlined user journey.”
