The Ministry of Hajj & Umrah Partners with Almosafer to Enhance Pilgrim Travel Experience in the Kingdom
The collaboration strengthens Almosafer’s position as key flight partner and paves the way for exploring new areas of collaboration to enrich the pilgrim journey
The Ministry of Hajj & Umrah has signed a partnership with Almosafer, Saudi Arabia’s leading travel company (part of Seera Group), to enhance the travel experience for pilgrims visiting the Kingdom.
The agreement focuses on improving the booking experience on the Nusuk Hajj platform by providing a wider range of flight options and exploring new initiatives to further ease the journey of pilgrims from around the world.
The agreement, announced at the Hajj Conference and Exhibition 2025 in Jeddah, builds on Almosafer’s appointment last year as the official flight partner of the Ministry’s Direct Hajj Program through the Nusuk Hajj platform.
The Direct Hajj program serves pilgrims from more than 120 countries worldwide through Nusuk Hajj, the exclusive official platform licensed by the Ministry for delivering Hajj services. Last year, more than 14,000 tickets were issued during the 1445 Hajj season as part of this previous partnership.
As part of the partnership, Almosafer will enable pilgrims to access an extensive selection of flight options through its strong network of affiliated airlines.
By offering competitive rates and seamless flight ticket issuance, Almosafer aims to simplify the journey to the Kingdom and accommodate the diverse needs of pilgrims under the Direct Hajj program.
The collaboration also serves as a foundation to identify and explore additional opportunities for enhancing the platform’s offerings, reinforcing Almosafer’s commitment to complementing the Ministry’s services through innovative and technology-driven solutions.
E. Abdullah Jamal Jadkarim, Executive Director of Direct Hajj Program, at the Ministry of Hajj & Umrah, said: “The Ministry’s top priority is ensuring that pilgrims have access to trusted service providers who can facilitate a smooth and seamless journey to the holy land.
Our partnership with Almosafer will enhance the availability of flights at competitive rates and extend the reach of the Nusuk Hajj platform to pilgrims globally.”
Muzzammil Ahussain, CEO of Almosafer, said: “Strengthening our position as an official flight partner for the Ministry of Hajj & Umrah is a key milestone for Almosafer.
We are committed to ensuring pilgrims from across the globe enjoy seamless access to flight options tailored to suit their needs and budgets.
Our digital solutions serve as a gateway to the Kingdom, combining advanced technology and strong airline partnerships to deliver an exceptional booking experience. We are excited to explore additional collaboration points to further enrich the pilgrim journey.”
The Ministry of Hajj & Umrah remains dedicated to enhancing the pilgrim experience by upgrading services and processes in partnership with key stakeholders.
Through the Nusuk Hajj platform, the Ministry aims to provide a transparent and efficient digital experience for pilgrims, enabling them to plan their journey with ease and confidence.
Almosafer’s leadership in the travel sector is driven by its advanced proprietary technology, extensive local expertise, and strategic partnerships.
Aligned with Saudi Vision 2030, Almosafer continues to work closely with the Ministry of Hajj & Umrah to deliver enhanced travel services, ensuring accessibility and convenience for pilgrims worldwide.
