country’s healthcare ecosystem through AI
AI leader uses Riyadh-hosted Global Health Exhibition to form closer ties through a memorandum of understanding (MoU)
with MoH, paving the way for enhancement of the patient experience and improvements in treatment outcomes.
Riyadh,: Gulf Tech News
Regional AI powerhouse Mozn, a leader
in enterprise artificial-intelligence technologies, has partnered with Saudi Arabia’s Ministry of Health to
leverage the power of Artificial Intelligence in pursuit of efficiency in medical operations, enhanced
patient experiences, and optimum treatment outcomes.
The agreement was formalized in a memorandum of understanding (MoU), signed between the two
parties at the Global Health Exhibition, which was hosted in Riyadh from 29th to 31st October. A key
area of focus for the collaboration will be the Ministry of Health’s 937 service center, which fields calls
from the kingdom’s citizens and residents on a range of health matters, including 24/7 medical
consultations with trained physicians and the receipt and administration of complaints and feedback.
Mozn’s specialists will work on the development of an AI solution that helps the center capitalize on its
data and anticipate the future needs of callers.
“The 937 center excels at caring for the nation’s patients, efficiently connecting them with suitable
doctors and valuing their feedback,” said Dr. Mohammed Alhussein, Founder and CEO of Mozn.
“Through this new MoU, we aim to leverage cutting-edge AI technology to assist the center’s decision
makers in expanding operations. Our data scientists will analyze the center’s data and funnel it through
our AI model, allowing 937 officials to gain valuable insights that will be crucial to the center’s overall
development journey.”
Mozn has formed strong partnerships with government entities across the region, collaborating on use
cases from fraud prevention to business intelligence. Its longstanding work with the Ministry of Health is
one example of how the company is supporting the Government of Saudi Arabia in fulfilling its vision
2030 for the future; an AI vision.
