Juniper Networks and ServiceNow Extend Partnership with Combined Solution to Accelerate Time-to-Value for Deutsche Telekom Managed Services with End-to-End Automation
Juniper Networks (NYSE: JNPR), a leader in secure, AI-native networks, extends its partnership with ServiceNow to integrate Juniper’s AI-native networking platform, Mist™, with ServiceNow Telecom Service Management, Inventory and Sales & Order Management for Telecom.
The combined solution brings end-to-end network and service automation together with AI-native, cloud-native and 100 percent API-driven wired, wireless and SD-WAN solutions to drive business transformation and deliver unparalleled efficiencies and cost savings to enterprises and MSPs. This integration is the first of its kind for the solution.
After deploying the solution’s Provisioning & Deployment capabilities as a key element of its Secure Networking for Enterprise managed services portfolio, Deutsche Telekom (DT) has accelerated the time-to-value for customers in leveraging the benefits of proactive operations with a DT-Juniper Mist enterprise full stack offering.
By extending the benefit of Juniper Mist AI™ and automation throughout the entire NetOps (network operations) lifecycle, Juniper and ServiceNow deliver lasting value to DT and its customers through this tight integration. By this deep integration and automation, DT has created a USP among managed service providers.
The certified integration combines Juniper’s AI-native insight that comes from Juniper Mist’s wired, wireless, and WAN Assurance products with ServiceNow’s automated onboarding, service management, sales & order management, asset visibility, auto-ticketing and resolution capabilities, allowing joint customers to facilitate a variety of Day 0, 1 and 2+ capabilities.
The solution delivers enhanced network deployment efficiencies, fewer network disruptions and optimized operational costs. Thanks to the completely open and programmable nature of both solutions, the two companies were able to deliver and validate these capabilities quickly and efficiently, with tight integration between the platforms.
ServiceNow has leveraged Juniper Mist™ to modernize its network infrastructure with full-stack wired, wireless and SD-WAN solutions, enabling seamless client-to-cloud visibility, zero-touch provisioning, and enhanced automation. This transformation has resulted in a 60 percent reduction in network costs, a 90 percent reduction in wireless issues and a 50 percent faster network deployment, significantly improving operational efficiency and employee experience.
Juniper has been a registered Build partner with ServiceNow since 2023.
The combined solution from Juniper and ServiceNow is available now in the ServiceNow Store.
