Leading Independent Research Firm
New report cites the company’s high customer satisfaction with leading Davis® AI engine
WALTHAM, Mass., April 18, 2025 – Dynatrace (NYSE: DT), the leading AI-powered
observability platform, today announced that Forrester has named it a Leader in The Forrester
Wave™: AIOps Platforms, Q2 2025 report. Forrester evaluated 10 providers on 26 criteria and
scored Dynatrace the highest among evaluated vendors in the Current Offering category. A
complimentary copy of the report is available here.
AIOps enhances efficiency, reduces operational risks, and improves the quality of service.
Dynatrace is uniquely positioned to deliver the benefits of AIOps, combining leading AI and
automation capabilities with end-to-end observability to help customers analyze, automate, and
innovate faster.
According to Forrester’s evaluation of Dynatrace, “Dynatrace’s Davis AI engine delivers precise
root cause analysis and automated remediation, continuously mapping dependencies in
dynamic cloud environments for unparalleled observability…Clients that want to lead their peers
by embracing the changes that IT operations must make with AI, proactive engagement, and
unified platforms should choose Dynatrace.”
Earlier this year, Dynatrace announced the expansion of its AIOps capabilities to accelerate
problem resolution and enable customers to adopt a more proactive approach to remediation to
help them avoid issues before they occur. The Dynatrace Davis AI engine can now
operationalize best practices and recommend resolution paths. This pushes enterprises beyond
reactive AIOps to true preventive operations to support reliable applications, operational
resilience, automatic paths to resolution, and accelerated delivery of new innovations to
market.
Davis AI continues to be differentiated in the market through its ability to enable self-healing and
auto remediation, self-protecting through automatic security vulnerability detection, and self-
optimizing of systems to help them run more efficiently. This helps organizations better-
understand their business, including their AI initiatives, to accurately assess ROI and
optimization opportunities.
“Dynatrace combines advanced AI and automation with end-to-end observability to help
organizations proactively manage their complex cloud-native and AI-native environments,” said
Steve Tack, Dynatrace Chief Product Officer. “Our platform enables teams to analyze,
automate, and innovate faster. With advanced AI, automation, and observability capabilities
from Dynatrace, our customers are empowered to accelerate their digital transformation and
drive the successful adoption of new technologies, including AI and LLMs, while also managing
associated multicloud complexity at scale.”
Visit the Dynatrace website to access a complimentary copy of The Forrester Wave™: AIOps
Platforms, Q2 2025 report.
Forrester does not endorse any company, product, brand, or service included in its research
publications and does not advise any person to select the products or services of any company
or brand based on the ratings included in such publications. Information is based on the best
available resources. Opinions reflect judgment at the time and are subject to change. For more
information, read about Forrester’s objectivity here.
About Dynatrace
Dynatrace is advancing observability for today’s digital businesses, helping to transform the
complexity of modern digital ecosystems into powerful business assets. By leveraging AI-
powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to
drive their business forward. To learn more about how Dynatrace can help your business, visit
www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.
Curious to see how you can simplify your cloud and maximize the impact of your digital teams?
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